Case Study: Launching a Preventive Concierge Cardiology Clinic

Case Study: Launching a Preventive Concierge Cardiology Clinic

Location

Los Angeles

Categories

Cardiology, Concierge, Preventive Cardiology

This setup was a strategic leap. This partnership was a perfect example of how the right systems and strategy can take an already respected cardiologist to the next level.

The ConsultingMDs Team

Precision Preventive Cardiology: Preventive Concierge Cardiology, Los Angeles

Task at hand involved setting up the concierge practice for Dr. Belardo and automating several workflows for the practice. Being in a niche practice, Dr. Belardo focusses on preventive non-invasive cardiology. She wanted to establish an automated work-flow for most of the operations involving booking, billing, scheduling and patient intakes.

Starting a Cardiology Practice in Los Angeles

At ConsultingMDs, we partnered with a prominent Los Angeles-based cardiologist to start her modern concierge practice. Focused on maximizing retention and streamlining operations, we helped her redesign the patient experience—without compromising on clinical excellence.

• Comprehensive concierge model tailored to cardiology patients
• Optimized practice operations to reduce overhead and increase value
• Implementation of automated billing, scheduling, and CRM systems
• Recruitment of support staff aligned with concierge care standards
• Targeted digital marketing and SEO to drive patient engagement

This transformation gave Dr. Belardo greater freedom, a loyal patient base, and a scalable practice model built for the future of medicine.

Key Areas of Support:

Automated Scheduling

We accomplished this task by automating her schedule based on her preferences. Daily variations automatically synced from her calendar to the scheduling engine. Notifications for appointments are sent to her phone as well as the patients.

Online Patient Booking

Patients are able to find suitable time on the calendar and book their own appointments without human intervention. Appointments are confirmed automatically once all the info is received.

Enhanced Patient Experience

Enhanced patient experience by automated booking, online intake forms, and automated billing through credit card.

Regulatory Compliance

Guidance on Regulatory matters and HIPPA compliance

Strategic Pricing

Researched and set pricing for services based on the market demand and competition.

Results

Practice is able to get off the ground with minimal labor and other overhead expenses, and Dr. Belardo and making a huge difference in the lives of heart patients, one patient at a time.