Case Study: Establishing A Concierge Cardiology Practice for Dr. Belardo
Precision Preventive Cardiology: Preventive Concierge Cardiology, Los Angeles
Task at hand involved setting up the concierge practice for Dr. Belardo and automating several workflows for the practice. Being in a niche practice, Dr. Belardo focusses on preventive non-invasive cardiology. She wanted to establish an automated work-flow for most of the operations involving booking, billing, scheduling and patient intakes.
Groundbreaking Weight Loss Treatments
Evidence Based Nutrition and Medical Care
Virtual Telehealth
Key Areas of Support:
Automated Scheduling
We accomplished this task by automating her schedule based on her preferences. Daily variations automatically synced from her calendar to the scheduling engine. Notifications for appointments are sent to her phone as well as the patients.Online Patient Booking
Patients are able to find suitable time on the calendar and book their own appointments without human intervention. Appointments are confirmed automatically once all the info is received.
Enhanced Patient Experience
Enhanced patient experience by automated booking, online intake forms, and automated billing through credit card.Regulatory Compliance
Guidance on Regulatory matters and HIPPA complianceStrategic Pricing
Researched and set pricing for services based on the market demand and competition.
RESULTS
100%
Practice is able to get off the ground with minimal labor and other overhead expenses, and Dr. Belardo and making a huge difference in the lives of heart patients, one patient at a time.
